KTM Parts Pro is located in Avondale, Arizona in the United States. KTM Parts Pro prides itself on being the leading discount KTM parts, accessories and apparel shop in North America. On this website, potential customers can shop parts by brand, type, model or part number for easier shopping and browsing. Customers can schedule service if they already own a KTM motorcycle at the retail location. Potential customers are invited to enter a valid email address to be added to a drawing for a $100 Ktmpartspro.com gift card.
KTM Dirt bike parts, KTM Street bike parts, OEM Parts and KTM ATV parts can be easily searched based on Model Year and Model Type. KTM Parts Pro website accepts Visa, MasterCard, Discover, American Express and PayPal as payments.
KTM Parts Pro ships within the 48 continental United States only at this time. Returns are allowed within 10 days of receiving in new, unused and original packaging with an RMA number, returns are subject to a 20% restocking fee. Customer service can be reached via phone, an online form, mail and a toll free number. All parts have manufacturing warranties unless specified otherwise.
Reviews on the Net:
All reviews found for KTM Parts Pro have been positive. One customer said customer service is knowledgeable, friendly and fair and he will be returning. Another person said the same: customer service is honest and dedicated. One customer said the customer service representative he spoke to was extremely knowledgeable and recommended the correct part for his motorcycle when it was having problems starting.
Good communication was observed on the company's Facebook page with the customers. Answers were given quickly and respectfully (generally within hours of the questions being posted). The products are of the highest quality, said another person, and he recommends KTM Parts Pro to his motorcycle group whenever anybody has issues with their bike. One customer needed to return a part that was incorrect and customer service gave him a refund within minutes with no questions asked.
Currently there are a few coupon codes for KTM Parts Pro's website. When the code “AKRAPOVIC” is input at checkout, customers will receive an automatic 10% discount on an Akrapovic Exhaust. The code “EASTER50” will give 10% on an entire order. Only one coupon code may be used in the same transaction.
KTM Parts Pro is a recommended website for discounted KTM motorcycle parts and apparel. The company should focus more on its shipping and return policies to make them more transparent, however.