KTM Online Parts is located in Queensland in Australia and is dedicated to offering authentic KTM and Husaberg motorcycles, parts and apparel. KTM Online Parts is actually 3 companies located on a single website; KTM Newcastle, East Coast Polaris and Coastal KTM make up this site. On the site, potential customers can sort products by KTM brand or Husaberg brand along with part number. Categories include Specials, Bikes, and On Sale for easy perusal. Customer service is available via phone or email and customers can also “like” KTM Online Parts on Facebook for future promotions, sales and coupon codes.
Accepted forms of payment are Visa, MasterCard, American Express, checks, Cash on Delivery, money order and wire transfer. A 2012 KTM 50 SX is priced at $3,200 and a 2014 250 EXC-F is priced at $11,495. Gift vouchers are available in certain increments for easy gift giving.
Orders are shipped within Australia and worldwide via standard shipping post. Manufacturer warranties are all honored by KTM Online Parts. A return policy is not clearly available.
Reviews on the Net:
Reviews for KTM Online Parts were slim. The reviews found were all positive, however. One customer said he loved the free gift that was included in his order; a pacifier for his baby daughter with the KTM Online Parts brand logo. Another person said the shipping times within Australia are simply awesome. His order showed up days before he was expecting it. Other customers said the products are authentic and they will not shop elsewhere for KTM or Husaberg brand parts. The quality is always extraordinarily high and customer service is personable, friendly and knowledgeable. One person had a question for a customer service representative and then was given an appropriate answer which seemed he had extensive training.
Currently KTM Online Parts is offering only one coupon code for promotions. Customers may input the coupon code “10OFF” to receive 10% off an entire order, excluding motorcycles. KTM Online Parts offers occasional coupon codes on their company Facebook page.
Overall this site is recommended for those wishing to purchase KTM and Husaberg motorcycle parts. Its positive reviews and lack of negative reviews speak volumes. However, KTM Online Parts should increase web presence and keep important company policies crystal clear.