Holeshot KTM is located in Akron, Ohio in the United States and was originally a motorcycle company selling all brands of motorcycles, now the company has exclusive rights to sell KTM motorcycles and parts. Holeshot KTM was founded in 1970 as Laidig Cycle. At the retail location, customers will see the authentic KTM Orange everywhere, walls, products and employee apparel. In Ohio, Holeshot KTM is the only certified KTM Orange Master Tech Service Center. Engine Parts, Air Filters, Brakes, Mini Carbs, Seats, Team Equipment, Oil Filters, Orange Equipment and a whole lot more is available on their website to purchase.
The minimum order is $25 and a $6 handling fee is added onto every order regardless of size. A Moto Racer 53 Grey Hoodie is priced at $30 and a Stainless KTM Oil Filter is priced at $76. Holeshot KTM offers financing on its motorcycles. Visa, MasterCard and Discover are the only approved forms of payment at Holeshot KTM's website.
Orders are shipped worldwide via UPS at cost, with charges automatically calculated at checkout. The company claims that 98% of all orders ship the same day they are received. Returns are accepted within 10 days of receiving an order and are subject to a 25% restocking fee, store credit only will be issued, not refunds.
Reviews on the Net:
Holeshot KTM has received a plethora of good reviews. Many people have said customer service representatives truly care about the customers and give good recommendations. One person in particular said the customer service representative he spoke to had given him the correct information on a product he needed when his motorcycle was not braking properly. Another person said customer service representatives are honest and hardworking, taking calls quickly so people do not have to wait on the phone as long. Service is always great, in a nutshell. Many people have said products are always in stock. Another person said the site is simply awesome and all of his friends and family shop there for their KTM motorcycles as well. One customer truly appreciates the free gifts she received in her order, which included a t-shirt from Holeshot KTM.
Holeshot KTM is currently offering a single promotional coupon code for customers to use. To receive an automatic $5 discount on their entire order, customers must input the code “SMUGMUG” at checkout.
Overall, Holeshot KTM is highly recommended. Its products and customer service are top notch. Perhaps Holeshot KTM should increase its web presence, though.