KTM Parts And Accessories
 
Top Sites F.A.Q.
Answered
Customer Rating Editorial
Rating
 
#1
ktm-parts.com
100% 3.6 (368 reviews) 5.0  
#2
ktmamerica.com
100% - 5.0  
#3
ktmpartsexpress.com
100% 3 (2 reviews) 5.0  
#4
ktmpartspro.com
67% 1 (1 review) 5.0  
#5
ktmpartsdirect.com
100% - 5.0  
#6
ktmpartsonline.com
100% - 5.0  
#7
ktm.com
- - 5.0  
#8
ktmonlineparts.com.au
- - 4.0  
#9
ktmpartspitstop.com
100% - 4.0  
#10
ktmworld.com
- - 5.0  
Your Questions Answered
We have sent your most common questions to support teams of all the sites in this category. So you don't have to...
7 Answers Can I place a special order?

If an item is available there is no need for special orders, all items are processed the same. If it's an old or extremely rare part, we can special order it for you if need be.

Best Answer
ktm-parts.com / 368 / 3.6 / #1 of 10
6 Answers If my item is placed on backorder, how long does it usually take to receive it?

This is dependent on the supplier that has it backordered and what pace they are at getting them out. For more details on backorders click here:
http://support.ktm-parts.com/entries/238931-Orders-What-do-I-do-if-my-items-are-on-backorder-

Best Answer
ktm-parts.com / 368 / 3.6 / #1 of 10
7 Answers Can you give me a brief overview of your return policy in case something goes wrong?

If you click the link below it will give you all the details on our return policy:
http://support.ktm-parts.com/entries/238944-Orders-How-do-I-return-an-item-

Best Answer
ktm-parts.com / 368 / 3.6 / #1 of 10
KTM Parts And Accessories Reviews
Constant feed of fresh authentic reviews from real people
Joseph Duda
Satisfied customer
All these people with bad reviews. I didnt experience that. Got my stuff in a week. Shipping took the longest but it only took a day to arrive in ohio. No complaints ill be back for more.
Jason Cyr
Poor customer service.
Company never honored their 10% discount during
The 4th of July sale (2017). Talked to the staff 3 times about
fixing the problem with no resolution. Shipping was
Incredibly slow. I want to support WV company
but the service is less than acceptable. I'll take my business elsewhere.

chad ziebol
I would purchase elsewhere.
I ordered a heat guard for my header exhaust. My bike is brand new and no other sources had something that would fit. I ordered from this place on 6/30 and have yet to receive the part and it is 7/15. I received no information stating that this part is backordered so the other day I called and they said the part was made to order. In this day and age, how do you not have a system that would have some sort of generic info on what is happening with your order. It's funny how they send out a survey before items have been received. Doesn't seem like I'm the only one in this situation either..
Sven Svensson
Shit company
Ordered a Slip on for my bike, no info about back order or annything,

Didnt recive anny shippment info so i contected them, turns out the thing i orderd wasnt even in production annymore,

Dont buy from theese idiots, they just take your money and dont even bother updating their site
0 of 1 people found this review helpful.
Rob Sutton
Horrible
It's been weeks and still haven't received my order. They say it's on back order but when I ordered it the delivery time was 3 days. I want to say something good but there really isn't.
Dan Michaels
No backorder notification
Ordered multiple items, no notifications of back order items, two weeks later after phone and email inquiries without any response I finally got thru by phone and cancelled order. Really poor communication. Stick with Rocky Mountain MC/ATV or Revzilla
1 of 1 people found this review helpful.
Seth Nelson
Inventory
Took 4 months to get my complete order of 8 parts for my 2016 KTM 500. Make your website match on-hand inventory count. This is pretty much standard practice for online sales in 2017. Will no longer shop at AOMC no matter how much I may save.
Eric Kaiser
Husqvarna friendly
No issues getting parts or apparel for Husqvarna
All our orders have arrived in a timely manner
Mike Childers
No real time inventory is so 1990s
Two weeks, and still waiting for my order to be shipped. Won't ever order from this company ever again.
Benjamin Prehn
Never know how long an order will take! Poor Comunication!!'
Do not shop here!!! They take your money and don't send you anything!! And if they do send you something it is missing hardware or damaged!! Go somewhere else even if twice the price, it will be worth it!! Finally decided to contact them after two weeks without any info and Dave said it was shipping out that afternoon! Here I am four days after that call and no shipment info!!! These people are lying crooks, may have to call state attorney general to look into this so called business practices!
Jonathan Wendell
Quick, local and consistent
I ordered a couple dongles one of which had been unavailable until recently and received my order within a couple days of placing it as all of my previous orders have been handled. Thanks
Taylor Lindquist
Bought a set- haven't received 1 piece
I bought a set consisting of a jersey, pants, and gloves. The shipping time said 1 week. I received the pants and gloves within 2 weeks, but it's not been a month and a half and the jersey hasn't shipped. I called to check the status and they told me the jersey has been backordered another 2 months. 3 and a half months ship time is insane. I recommend you take your money elsewhere because this website is a joke.
1 of 1 people found this review helpful.
 

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